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NGS Troubleshooting

Important Lifestride
Diagnostic Procedures

How to Access the Diagnostics Menu for Lifestride NextGen 9100, 9500, 9700

1. Press and hold PAUSE. While holding PAUSE press CLEAR twice. Continue to hold PAUSE until the display reads "SERVICE MENU."

2. Press any UP ARROW and select "SYSTEM TEST, INFORMATION, MAINTENANCE and CONFIGURATION" on the display. Then press ENTER in the desired mode. The display willl begin to scroll automatically through available options.

How to Access the Diagnostics Menu for Lifestride Classic 9100, 9500

1. To find Software Version, press: 919–ENTER–RANDOM–FIT TEST. Program lights come on. Display scrolls through to show control and logic.

2. To find Previous Wax Count, press: 919–ENTER–FIT TEST. Program lights come on. Display scrolls through to wax counts.

3. Previous Wax Counts must be entered manually. Diagnostic 919–ENTER. Unplug wax pump and fire pump until count is correct.

	Lifestride Nextgen 9100, 9500, 9700	Classic TR9100/9500 Software v. 3.7 and earlier; Logic 2.2 and earlier	Classic TR9100/9500 Software v. 4.2 and later; Logic 2.2 and later	Classic TR9100/9500 Software v. 5.0 and later; Logic 5.0 and later	Classic TR9500HR Software v. 14.9 and earlier; Logic 13.0 and earlier	Classic TR9100HR/9500 Software v. 15.0 and later; Logic 5.0 and later
When replacing belt and deck, RESET STATS…	Access diagnostics menu: SELECT MAINTENANCE MENU: Press "UP" or "DOWN" to toggle to REPLACING BELT AND DECK. Display will read: REPAIR LOGGED. #1–CLEAR EXIT.	Press these buttons: 101–ENTER– HILL–RANDOM– MANUAL– FIT TEST. Program lights come on. Press these buttons: #1–CLEAR EXIT.	Press these buttons: 101–ENTER– HILL–RANDOM– MANUAL– FIT TEST. Program lights come on. Press these buttons: #1–CLEAR EXIT.	DO NOT CLEAR STATS.	Press these buttons: 101–ENTER– HILL–RANDOM– MANUAL– FIT TEST. Program lights come on. Press these buttons: #1–CLEAR EXIT.	DO NOT CLEAR STATS.
When replacing belt and deck, turn WAX DELAY ON...	NOT APPLICABLE.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY ON or OFF.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY ON or OFF.	Press these buttons: 7359–ENTER– speed "UP" or "DOWN" to toggle to WAX DELAY OFF.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY ON.	Press these buttons: 8228–ENTER– #1 NEW BELT/DECK– #2 NEW CPU– #3 BELT/DECK/ CPU If #2 or #3 are used, enter previous number of wax counts.
When replacing CPU, turn WAX DELAY OFF...	NOT APPLICABLE.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY ON or OFF.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY ON or OFF.	Press these buttons: 7359–ENTER– speed "UP" or "DOWN" to toggle to WAX DELAY ON.	Press these buttons: 101–ENTER– HILL–RANDOM– FIT TEST. Program lights come on. Display will scroll to WAX DELAY OFF. Press speed "UP" or "DOWN" to toggle to WAX DELAY OFF.	Press these buttons: 8228–ENTER– #1 NEW BELT/DECK– #2 NEW CPU– #3 BELT/DECK/ CPU If #2 or #3 are used, enter previous number of wax counts.
When REFILLING WAX BAG…	Access diagnostics menu: SELECT MAINTENANCE MENU. Display will read: REFILL WAXER SYSTEM. Press ENTER.	Press these buttons: 125–ENTER Display will read FILL WAXER FULL. Press ENTER.	Press these buttons: 125–ENTER Display will read FILL WAXER FULL. Press ENTER.	Press these buttons: 125–ENTER Display will read FILL WAXER FULL. Press ENTER.	Press these buttons: 125–ENTER– FIT TEST Display will read FILL WAXER FULL. Press ENTER.	Press these buttons: 125–ENTER Display will read FILL WAXER FULL. Press ENTER.
To FIRE WAX PUMP…	Access diagnostics menu: SELECT MAINTENANCE MENU. Display will read: –WAXER MANUAL MODE–QUICK START.	Press these buttons: 919–ENTER– FIT TEST. Program lights come on. Press ENTER.	Press these buttons: 7373–ENTER.	Press these buttons: 7373–ENTER.	Press these buttons: 919–ENTER– FIT TEST. Program lights come on. Press ENTER.	Press these buttons: 7373–ENTER.